Jean-Philippe Favre works with Geneva Tourism. He is a PMP certified professional who brings to the #DTTT 18 years of experience across all aspects of project delivery and an in-depth understanding of process improvement, CRM and business analytics. He has managed multiple projects focusing directly on Tourism, Hospitality & IT. He has also helped his organisation to optimise their business intelligence challenges whether they relate to operational platforms, such as hotel reservation systems, Google Analytics or applied sales techniques, such as connecting a to a CRM tools or product analysis.
Jean Philippe’s best attributes can be found in the process of facilitation, coordination and strategic thinking. He is currently pursuing a Dual Certificate in Data Driven Business & Data analytics at Cornell University’s SC Johnson College of Business.
- Data Analytics
- Business Process Analysis & Automation
- CRM implementation
- Marketing automation
- Business intelligence (set up & dashboard)
- Project Design, Execution & Management