Artificial intelligence (AI) and generative AI (genAI) are revolutionizing industries globally, with the corporate travel sector experiencing its own significant transformation.

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These technologies offer unprecedented opportunities for cost optimization, enhanced traveler experiences, and streamlined operations. However, as adoption increases, organizations are facing challenges to achieve full potential, including technology integration and talent shortages.

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To gain deeper insights into the current landscape of AI in corporate travel, Serko and Sabre conducted a comprehensive survey involving 300 travel managers from U.S. organizations with more than $50 million in revenue. This report delves into their perspectives, highlighting key trends, successes, and obstacles in AI adoption, and provides a forward-looking view on the future of corporate travel management.

• Introduction
• The state of AI today
• AI’s return on investment
• Implementation challenges
• Future outlook
• Partnerships and support