Turku Archipelago
CAMPUS 2026
Coming soon

Destination management has been solving problems in the wrong order.

29 Sep – 3 Oct 2026 Turku Archipelago, Finland
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Host partner Visit Turku Archipelago

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The tourism
industry's authority on
AI-led destination transformation.

Working with destinations at every level, we bring advisory, events and open research to the shifts reshaping tourism, from AI and innovation to the future of destination management and brand.

From using AI to building with it, in four layers
01ToolsWhat we use
02SkillsHow we use them
03WorkflowsHow work runs
04StructureRebuilt around AI
Using AIBuilt
Trust as infrastructure, built up in layers
03DisclosureThe human top
02ProcessChecks & sign-off
01GuardrailsOperational base
TrustThe foundation every layer rests on
Every source the model can read
The sources
Website Press Wikipedia Reviews Reddit Operators
AIOne pictureFrom every source
The interface is the destination's new front door
01Own chatOn the DMO site
02Agent layerOn the visitor's device
03Content surfaceBuilt with AI
DMOVisitor
XDW 2026The Report
What X. Design Week 2026 revealed about AI in destinations
01 Readiness, Workflow & Knowledge
Digital Tourism Think Tank

A global network for

destinations

tourism research

tourism events

destinations

The leading community of destinations, research institutes, corporate partners and start-ups dedicated to destination-led transformation, driven by digital leadership and innovation at the core.
Digital Tourism Think Tank

A global network for

destinations

tourism research

tourism events

destinations

destinations

tourism research

tourism events

destinations

destinations

tourism research

tourism events

destinations

The leading community of destinations, research institutes and corporate partners dedicated to destination-led transformation, driven by digital leadership and innovation at the core.
The latest thinking

Read our most recent articles.

All articles
More articles
Rebuilding the Destination Management Blueprint
21 Aug 2026
The Circular Economy: How Tourism Builds Supply Chains That Give Back
12 Aug 2026
How Technology is Transforming Rural Tourism
10 Aug 2026
Building Tourism That Gives More Than It Takes
06 Aug 2026
Unlocking AI Capability at Scale: A National Impact Programme
22 Jul 2026
Brand-Led Destination Management: Destination BC's Iconics
22 Jul 2026
The State of AI in Destination Management: X. Design Week 2026
16 Jul 2026
Counting What Counts: Green Tech and Credible Carbon Reduction
02 Jul 2026
Why AI Security and Oversight Are Becoming Essential as AI Adoption Scales
23 Sep 2026
Monitoring How AI Reshapes Organisational Processes
27 Aug 2026
How Technology is Transforming Rural Tourism
10 Aug 2026
Unlocking AI Capability at Scale: A National Impact Programme
22 Jul 2026
The State of AI in Destination Management: X. Design Week 2026
16 Jul 2026
Embedding AI in Destination Marketing: From Hype to Long-Term Utility
29 Jun 2026
A Reflection on AI Regulation and Competition
19 Jun 2026
Building Trust Through AI Transparency
17 Jun 2026
Bringing Visitor Flow Management to the Local and Regional Level
September 1, 2026
How Climate Change is Reshaping Tourism Models
August 28, 2026
Rebuilding the Destination Management Blueprint
August 21, 2026
The Circular Economy: How Tourism Builds Supply Chains That Give Back
August 12, 2026
Building Tourism That Gives More Than It Takes
August 6, 2026
Unlocking AI Capability at Scale: A National Impact Programme
July 22, 2026
Brand-Led Destination Management: Destination BC's Iconics
July 22, 2026
Counting What Counts: Green Tech and Credible Carbon Reduction
July 2, 2026
Monitoring How AI Reshapes Organisational Processes
August 27, 2026
How Technology is Transforming Rural Tourism
August 10, 2026
Unlocking AI Capability at Scale: A National Impact Programme
July 22, 2026
The State of AI in Destination Management: X. Design Week 2026
July 16, 2026
Embedding AI in Destination Marketing: From Hype to Long-Term Utility
June 29, 2026
A Reflection on AI Regulation and Competition
June 19, 2026
Building Trust Through AI Transparency
June 17, 2026
How Design Thinking Enables Digital Hospitality
June 16, 2026
Brand-Led Destination Management: Destination BC's Iconics
July 22, 2026
Embedding AI in Destination Marketing: From Hype to Long-Term Utility
June 29, 2026
How Destinations are Working Through AI
June 15, 2026
How Literature Influences Destination Branding
May 13, 2026
Social Media Changes: Exploring the Platform Pivot
March 9, 2026
How Sport Influences Destination Branding
February 25, 2026
Why Data Is the Foundation of Smarter Destination Marketing
February 16, 2026
Ads Come to ChatGPT: What Conversational Advertising Means for Diversifying Marketing Channels
February 11, 2026
Showing Up Earlier With Relevance: Destination Glasgow and Tiki
April 15, 2026
How the Slovenian Tourist Board (STB) Turned an AI Shift into a 9% Organic Traffic Increase
March 30, 2026
Tiki for Tomorrow
September 10, 2025
From the British Isles and Beyond: Regenerative Tourism as a Force for Good
July 18, 2025
Skyscanner Just Launched a Collaboration with OpenAI
May 26, 2025
Bryan Batista becomes CEO at Skyscanner
May 14, 2025
Clicktripz Rebrands as Tiki, Launches New Strategic Partnership to Power European Travel Marketing Innovation
April 2, 2025
Enhancing Digital Accessibility in the Tourism Industry
March 24, 2025
LinkedIn Live

Watch the conversations we have been having.

All LinkedIn Live
The network · Since 2012
A global network for

destinations

tourism research

tourism events

AI-led transformation

destinations

Working with destinations at every level, we bring advisory, events and open research to the shifts reshaping tourism, from AI and innovation to the future of destination management and brand.

Become a member
Case Studies

How destinations are putting ideas into practice.

A growing library of case studies from the destinations we work with, covering everything from AI and data to branding and marketing. Available to DTTT Members.

All case studies
AI
Members
Featuring:
Slovenian Tourist Board, Selfe
Building AI-Mediated Destination Experiences

The way visitors choose destinations is shifting from search results to conversations with AI assistants and autonomous agents on their behalf.

Full case study
·
Members access
AI
Members
Featuring:
Tiki, Oberösterreich Tourismus, Discover Peterborough
The Impact of AI on Destination Discoverability

Strong SEO performance no longer translates into presence in AI answers, which means that destination content strategies need to evolve.

Full case study
·
Members access
AI
Members
Featuring:
Aruba Tourism Authority, Visit Skåne
Is Governance The Most Misunderstood Word In AI?

Governance often becomes the thing teams try to circumvent. Reframing to be an enabler, it becomes the structure that lets skills and data work.

Full case study
·
Members access
Industry framework

AI Transparency Framework

AI now shapes how tourism organisations research, write, design and deliver, yet almost none of that work shows it. The DTTT AI Transparency Framework brings it into the open, with four models that record what AI contributed, how much time it saved, whether the output was ethically sound and how intensive the work was. Any organisation can adopt it free, under a Creative Commons licence.

Transparency model
TM · A to E grade
Productivity model
PM · dual 1 to 5
Environmental model
EM · A to E energy
Content Integrity model
CI · 4 levels
01

Transparency model

A standard scale for recording how much AI went into any piece of work, from a light touch to fully AI-generated. Each graded piece is captured in a Transparency Report Card, with a Standard format for everyday outputs and a Detailed Declaration Card for strategic or public-facing work.

Disclosure grade
A to E
A
B
C
D
E
Read the Transparency model
02

Productivity model

Measures the time and capability gains AI delivers on a piece of work. It gives a Productivity Score for how much faster the work went and a Delivery Extension Score for whether AI made possible something normal capacity wouldn't allow. Both are self-assessed by the practitioner responsible for the work.

Dual score
1 to 5
Efficiency
1
2
3
4
5
Development
1
2
3
4
5
Read the Productivity model
03

Environmental model

An indicative A to E scale for the energy intensity of AI use, applicable to any piece of work. With verified per-model figures not yet available, it draws on task type, model category and usage intensity.

Energy grade
A to E
A
B
C
D
E
Read the Environmental model
04

Content Integrity model

A risk classification framework for the ethical side of AI-generated and AI-manipulated visual content: imagery, video, animation and synthetic personas. It weighs what AI did, what authorisation exists for any real people depicted and what the audience was told, producing an Integrity classification from Clear to Not Recommended alongside the Transparency grade.

Integrity rating
4 levels
Clear
Caution
High risk
No reco
Read the Content Integrity model
Explore the framework
Events

Where we bring the industry together in person.

Across the year our events cover the questions that matter most, from AI and destination management to brand and marketing leadership.

All events
Client stories

The destinations we work with and the projects we take on together.

We work closely with your team, bringing ideas, challenge and real collaboration to the work that matters most to you.

All client stories

It's clear how much thought and care went into every part.

Airbnb
Research

Helping SMEs move from ambition to action with AI.

Smålands Turism
Strategy

It was super nice teamwork... got lots of positive feedback.

Cross-Re-Tour
Sustainability

A comprehensive data strategy.

Tourism Northern Ireland
Data strategy

I thought it was one of the best workshops I have attended.

Highland Tourism Partnership
Destination strategy

Research, frameworks and field notes on destination transformation. No noise.

The industry brief, monthly

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Industry research, open frameworks and field-tested practice on how destinations lead through AI, sustainability and brand. Since 2012.