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Digital & Smart Technology Solutions
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Balaena Technologies SL

Balaena Technologies is a technology company providing travel industry software solutions. They offer a platform designed to help travel agents manage their operations, but their solution could potentially be adapted for DMOs to manage their destination offer and bookings.

Data Analytics and Data Management
Customer Relationship Management (CRM)
Booking Engine Solutions
Destination Management Systems (DMS)
Description of Services:
  • Platform Customisation: Balaena Technologies would need to customise their platform to meet the specific needs of DMOs.
  • Data Integration & Migration: DMOs would need to integrate their existing data into the Balaena Toolkit platform.
  • Training & Support: Balaena Technologies would provide training and ongoing support to DMO staff to ensure effective use of the platform.
  • Data Analysis & Optimisation: DMOs can leverage the platform's analytics to make data-driven decisions and optimise their offer.
  • Continuous Improvement: Balaena Technologies would need to work closely with DMOs to identify areas for improvement and enhance the platform's functionality.
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