Terms and conditions

1.1 What these terms cover

These terms and conditions, along with the terms and conditions for our events (found individually on event registration pages), together the "Terms", govern your use of our website (found here: thinkdigital.travel) and the Services (as defined below) associated with it.

1.2 Use of the Services

By accessing, registering and using the Services (as defined below), you agree to be bound by the Terms. If you do not wish to be bound by these Terms, do not access, register on our Website or use the Services. These Terms are effective from the date on which you first access, register on our Website or use the Services.

1.3 Who we are

In these Terms, "DTTT", "we", "us" and "our" refer to SE1 Media Limited (trading as "Digital Tourism Think Tank"), a company incorporated in England with registered number 05732153 whose registered office is at 1st Floor, 27-28 Burgate, Canterbury, Kent CT1 2HA, with VAT number GB 888686925.

1.4 How to contact us

You can contact us by telephoning our customer service team at +44 20 7193 1003 or by writing to us at info@thinkdigital.travel.

1.5 How we may contact you

If we have to contact you we will do so by telephone or by writing to you at the email address you provided to us when you created your Account.

1.6 "Writing" includes emails

When we use the words "writing" or "written" in these terms, this includes emails.

1.7 Do you need extra help?

If you would like this contract in another format (for example: audio, large print, braille) please contact us using the contact details above.

1.8 Changes to these Terms

We reserve the right to make changes to these Terms from time to time, at our absolute discretion. It is your responsibility to check these Terms from time to time to verify such changes. The version and date at the top of this page show when they were last revised and every change is recorded in the version history at the end.

3.1 Eligibility

You may only access and use the Website and the Services and become a Member if you have the legal capacity to form a binding legal contract under the laws of England and Wales. The Website and the Services will not be available to Users who have been temporarily suspended or blocked.

3.2 Our contract with you

These Terms apply to your use of the Website and the Services and also to your Membership with us. By accessing the Website and using the Services, you agree to be bound by these terms. When you register an Account with us, you agree to be bound by these Terms by returning a signed agreement when first activating your membership.

3.3 Employers are bound by these Terms

If you are agreeing to these Terms on behalf of your employer, or otherwise acting as an employee, then you warrant that you have the authority to enter into legally binding contracts on your employer's behalf.

4.1 Member registration

In order to become a Member and use some of the Services and access certain parts of the Website, you will need to create an Account with us by completing the Registration Form. When you register an Account with us, you agree that you will:

1. 4.1.1
   at all times provide us with true, accurate, current and complete personal information, including a valid email address and promptly update your personal information associated with your Account if and when it changes;
2. 4.1.2
   not create more than one Account without our prior written approval;
3. 4.1.3
   not allow anyone else to access your registration details or your Account, except for Members with a Multi-User Membership, as agreed with us with our prior written consent;
4. 4.1.4
   not use or attempt to use an anonymising proxy, a tool that attempts to make activity untraceable, or any similar tool; and
5. 4.1.5
   keep your Account details, including your user identification code and password, safe and secure.

4.2 Your membership contract

When you complete and submit your Registration Form to us and provide us with your payment details, that is an offer to DTTT to become a Member which is subject to DTTT's acceptance in writing. A Membership Contract between DTTT and you will only be formed when a Confirmation is sent by DTTT to you, whether or not it is received, using the contact details you provided at the time of registration, after your Fee has been received in full and in cleared funds by DTTT.

4.3 Membership duration

Membership Contracts last for a period of 12 months from the date on which the Confirmation is sent by DTTT to you, save in circumstances where termination occurs earlier in accordance with these Terms.

4.4 Upgrading your Membership Level

You may upgrade an existing Membership to a higher Membership Level in one of the following two ways:

1. 4.4.1
   during the first month of any Membership, by paying a sum equivalent to the difference in the Fee already paid for the current Membership Level and the Fee required for the new Membership Level, in which case the original Membership will continue at the new Membership Level; or
2. 4.4.2
   at any time, by paying the full amount of the Fee charged for the new Membership Level, in which case a new Membership at that new Membership Level will begin for a period of 12 months commencing on the date of the payment of that Fee.

4.5 Group memberships

No group Accounts are permitted without our prior written consent. Where a Membership allows for a number of Users to have access through a single Membership, each Member will be able to add and remove other Members. It is therefore your responsibility to ensure that any Users who access the Website or the Services through your Membership are responsible and fully comply with these Terms.

4.6 Activity under your Account and Membership

You are responsible for all use of the Website and the Services which occurs under or in connection with your Membership and/or Account and for any breach of these Terms which occurs as a result of such use whether an unacceptable use occurs or is attempted, whether you knew or should have known about it, whether or not you carried out or attempted the unacceptable use alone, contributed to it or acted with others or allowed any unacceptable use to occur by omission.

4.7 Membership within an organisation

Each Member shall be responsible for managing their Membership within their relevant organisation, including the administration of access to the Website and the Services. You may not add a User to your Membership who is not an employee of your organisation.

4.8 Special Offer terms

Where membership is redeemed against a Special Offer the conditions of that offer supersede the membership payment and contract terms set out in the above clauses. This applies to temporary, trial, reduced rate or limited term Special Offers. If a limited term membership is offered, then paragraph 5.5, "Your membership automatically renews", will not apply.

5.1 Where to find the membership Fee

Information about the different Membership Levels and the associated Fee for each Membership Level can be found on your Confirmation.

5.2 Making payment

We accept payment via the Payment Providers and also directly from you, via bank transfer and credit card, as set out in more detail in your Confirmation, in cases where we issue you an invoice (an "Invoice"). In the absence of negligence on our part we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us.

5.3 Fees are immediately payable

Any Fees are usually immediately payable online prior to the activation of your Membership, unless we notify you otherwise in writing. In the case of any Fee invoiced by DTTT in an Invoice, any such Fee shall be paid by the Member within 14 working days of the date of the invoice in question, unless we notify you otherwise in writing. We will charge interest at the rate of two per cent (2%) above the Bank of England base rate from time to time, calculated on a monthly basis, on any outstanding amount until payment is received by us in full.

5.4 Your agreement to pay the Fee and taxes

When you submit your Registration Form to us, you agree to pay the Fee for any and all Services you purchase from us, including for the avoidance of doubt your Membership. You acknowledge that you shall be responsible for paying any and all applicable taxes due and payable in any jurisdiction with respect to your Fee, including but not limited to VAT in the EU.

5.5 Your membership automatically renews

You acknowledge that your Membership, regardless of which Membership Level you have purchased, will automatically renew on an annual basis. You will be notified in advance of any such automatic renewal. Where an automatic renewal requires payment of a Fee, payment will be taken automatically in full on the renewal date using the payment details you provided in your Registration Form. No Special Offer that applied to your Membership when you initially purchased it will continue or be carried forward without our prior written agreement.

5.6 Renewals constitute a separate order for Services

Any Membership renewal in accordance with paragraph 5.5 will constitute a separate order for Services and shall be treated as a separate binding legal contract between you and DTTT subject to these Terms.

5.7 Prices

The Fee and any other charges are payable in the currency stated on the Website and/or in your Confirmation. If no currency is specified, all fees are quoted in UK Pounds Sterling and shall exclude any and all applicable taxes in any relevant jurisdiction, including but not limited to VAT and/or GST.

5.8 Changes to the Fee

DTTT reserves the right to change its payment policy and the Fee charged for the Services from time to time, with such changes becoming effective immediately. However, any such changes will not affect existing Memberships until they are renewed in accordance with paragraph 5.5. If you wish to change or cancel your Membership due to changes we have made, please see section 8 below.

6.1 Providing the Services

Subject to these Terms, we agree to provide the Website and the Services to you using reasonable care and skill and in accordance with your Membership Level, if any. Specific details of the Services are set out on the Website.

6.2 Availability of the Services

We aim to make the Website and the Services available at all times. They are provided on an as available basis and access may be interrupted for the reasons set out in paragraph 6.5. We do not guarantee that access will be continuous or free from error.

6.3 The basis on which the Services are made available

You acknowledge that the Website and the Services are made available provided:

1. 6.3.1
   they are only used in accordance with these Terms;
2. 6.3.2
   they are not used, or attempted to be used, for anything illegal, immoral or improper; and
3. 6.3.3
   all reasonable instructions given to you by DTTT are followed.

6.4 How you must not use the Services

You must not use the Website or the Services:

1. 6.4.1
   in any way that does not comply with the terms of any legislation, statute, ordinance, regulation or any licence applicable to you;
2. 6.4.2
   in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses (including for example trojan horses, worms, time bombs, cancelbots, chain letters or other similar harmful or deleterious programming routines) or harmful data, into the Website or the Services or any operating system;
3. 6.4.3
   to transmit any material that is defamatory, offensive, pornographic, obscene or otherwise objectionable;
4. 6.4.4
   in any way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other Users; or
5. 6.4.5
   in any way that infringes on any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy.

6.5 Suspending the Services

We do not guarantee that the Website, or any content contained therein, or the Services will always be available or be uninterrupted. We reserve the right to suspend or withdraw the Website and/or the Services:

1. 6.5.1
   to deal with technical problems or make minor technical changes;
2. 6.5.2
   for business and operational reasons; and
3. 6.5.3
   to update the Website and/or Services to reflect changes in relevant laws and regulatory requirements.

We will try to give you reasonable notice of any such suspension or withdrawal.

6.6 Changes to the Website and the Services

We reserve the right to change the content, presentation, performance and availability of any part of the Website and the Services at our sole discretion.

6.7 Special Offers

From time to time, DTTT may offer Special Offers to Users and/or Members. Any such Special Offer:

1. 6.7.1
   will only be valid for the stated Service and not for any other parts of the Services;
2. 6.7.2
   will only be valid for the stated time period, or until DTTT cancels or removes the Special Offer in its absolute discretion;
3. 6.7.3
   may only be redeemed against a new purchase and not against any existing Membership;
4. 6.7.4
   will only be valid for one promotional code per purchase;
5. 6.7.5
   may only be redeemed on the Website, unless otherwise stated in the Special Offer;
6. 6.7.6
   has no cash value and cannot be redeemed for cash or benefits in kind;
7. 6.7.7
   is non-transferable, unless otherwise stated in the Special Offer; and
8. 6.7.8
   where a Special Offer is sent by email, the email address used in the booking must be the same as the email address to which the Special Offer was sent in order to qualify.

6.8 Changes to Special Offers

DTTT reserves the right to change or cancel a Special Offer at any time, at its sole discretion.

7.1 Suspension and termination of your Membership

DTTT reserves the right, in its absolute discretion and without prior notice, to suspend or permanently disable your Membership and/or your Account and/or your access to the Website with immediate effect and with no liability to you if:

1. 7.1.1
   there has been any breach of these Terms by you or through your Membership and/or Account;
2. 7.1.2
   you use the Website or the Services in any way that is disruptive to our clients, or in a way which in our reasonable opinion is likely to damage our reputation and bring us into disrepute;
3. 7.1.3
   you breach or attempt to breach the security of the Website or the Services, including but not limited to: modifying or attempting to modify any information; unauthorised log-ins; unauthorised data access or deletion; interference with the Services, systems, host or network; reverse engineering of any kind of the Website or the Services; hacking; falsifying data; introducing viruses of any kind (including for example trojan horses, worms, time bombs, cancelbots, chain letters or other similar harmful or deleterious programming routines) or harmful data; or
4. 7.1.4
   you are, in our reasonable opinion, using or attempting to use the Website and/or the Services in connection with any fraudulent, illegal or unethical activity, or are permitting a third party to do so.

7.2 All Membership benefits expire when your Membership ends

When your Membership ends or is terminated in accordance with these Terms, all Membership benefits will expire and your access to any such benefits and to your Account will cease with immediate effect. For the avoidance of doubt, no credit will be given for any unused portion of any Membership, for example where fewer Users are on a Multi-User Membership than the total number permitted under the Membership Level in question.

7.3 Multi-User Membership, leaving an organisation

In the event that you cease to be an employee of an organisation or employer which maintained a Multi-User Membership, the provisions of paragraphs 7.2 and 7.4 shall apply to you with immediate effect and you shall be treated in every respect as if your own Membership has come to an end.

7.4 Obligations on termination

In the event your Membership is terminated or otherwise comes to an end for any reason, you shall immediately surrender to DTTT and/or destroy any and all Materials in your possession, including but not limited to any hard copies and any copies stored in any magnetic or optical drive or memory, or derived from those sources.

8.1 Opting out of automatic renewal

You can cancel any automatic renewal of your Membership at any point during the initial 12-month period of that Membership, or in any subsequent year of Membership, by getting in touch with us.

8.2 Consumers have an automatic right to cancel

As a Consumer in the United Kingdom, you have the right to cancel a distance contract, which includes a contract concluded online, within 14 working days of the date of purchase (the "Consumer Cancellation Period") provided you have not Activated your Membership during that period. If you are acting as a Consumer and notify us of your wish to cancel your contract with us within the Consumer Cancellation Period and you have not yet Activated your Membership, DTTT shall refund you the Fee paid for the relevant Services, within a reasonable time of DTTT's receipt of your notice to cancel.

8.3 When Consumers lose their automatic right to cancel

As a Consumer, if you Activate your Membership during the Consumer Cancellation Period, then you will lose your automatic right to cancel your contract with us. If you are acting as a Consumer and notify us of your wish to cancel the contract outside the Consumer Cancellation Period, or at any time after you have Activated your Membership, then any Fee paid by you for the relevant Services shall be non-refundable.

8.4 Cancellation for Business Users

If you are acting as a Business User, then if you notify us of your wish to cancel the contract within 3 working days from the date of purchase (the "Business Cancellation Period") and you have not yet Activated your Membership, then DTTT shall refund you the Fee paid for the relevant Services, within a reasonable time of DTTT's receipt of your notice to cancel. If you notify us of your wish to cancel your contract with us after the Business Cancellation Period, or at any time after you have Activated your Membership, then any Fee paid by you for the relevant Services shall be non-refundable.

8.5 How we will refund you

In the event a refund is due to you under paragraphs 8.2 or 8.4, we shall refund you using the payment details you provided in your Registration Form.

9.1 Overview

Our aim in making the Website and the Services available is to provide thought leadership to the tourism industry in digital marketing best practice. The Website is a venue for digital marketing and tourism professionals to obtain information in the form of research, to share information and opinions and to advertise.

9.2 The Website

While we try to make sure that the Website is accurate, up-to-date and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that the Website will be fit or suitable for any purpose and we make no representations, warranties or guarantees, whether express or implied, that the content on the Website is accurate, complete or up to date.

9.3 We are not responsible in any way for User Content

Although Users may choose to conduct business related communications and transactions through the Website, DTTT is not involved in any such communications or transactions and as a result, DTTT has no control over the quality, safety, truth, accuracy or legality of any User Content, including but not limited to any products, items, vacancies, statements or services posted or offered through the Website by Members and/or Users. DTTT does not have any ability whatsoever to represent, warrant or guarantee the integrity of the providers or purchasers of such User Content. The views expressed by Users on the Website do not represent our views or values.

9.4 If you wish to complain about content on the Website

Please use caution and common sense when using the Website. If you wish to complain about any User Content, or Materials, or any other content on the Website, please contact us at info@thinkdigital.travel.

9.5 We reserve the right to remove content from the Website

We have the right to remove any content on the Website, including but not limited to any User Content and/or Materials, if, in our reasonable opinion, it does not comply with the content standards set out in our acceptable use policy.

9.6 Securing and backing up User Content

You are solely responsible for securing and backing up your User Content.

9.7 Do not rely on information on the Website

The content on the Website, including the Materials and the User Content, together with content provided through the Services, is provided for general information only. It is not intended to amount to advice of any kind, including financial, technical or legal, on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Website. Any reliance that you may place on any information on the Website is at your own risk. DTTT cannot guarantee and makes no representation or warranty as to the accuracy, veracity, or completeness of any information provided on the Website and/or through the Services, including for the avoidance of doubt the Materials and the User Content.

9.8 We are not responsible for Third Party Sites

Where the Website contains hyperlinks to Third Party Sites, these hyperlinks are provided for your information only. Such hyperlinks to Third Party Sites should not be interpreted in any way as an approval by us of those linked Third Party Sites or information you may obtain from them. We have no control over the contents of any Third Party Sites.

9.9 Rules about linking to the Website

You may link to our home page on the Website (located here: thinkdigital.travel), provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to the Website in any website that is not owned by you. The Website must not be framed on any other site, nor may you create a link to any part of our Website other than the home page. We reserve the right to withdraw linking permission without notice. Any website in which you are linking must comply in all respects with the content standards set out in our acceptable use policy.

9.10 We do not verify Users' identities

We cannot and do not verify the identity of each User, regardless of whether or not they are a member. We do however allow Members to give access to information about themselves to other Members, should they wish to do so. Sharing any information about yourself with other Members is entirely at your own risk.

9.11 Disputes with other Members

In the event that you have a dispute with one or more Members or Users, you agree to release DTTT and our officers, employees, subsidiaries and agents from any and all claims, demands and damages, actual and consequential, of any kind and any nature, known and unknown, disclosed and undisclosed, arising out of or in connection with any such dispute.

9.12 Uploading content to the Website

Whenever you make use of a feature that allows you to upload content to the Website, or to make contact with other users of the Website, you must comply with the content standards set out in our acceptable use policy. You warrant that any such contribution does comply with those standards and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

9.13 Rights in the User Content

Any content you upload to the Website will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your User Content, but you are required to grant us and other users of our Website a limited licence to use, store and copy that User Content and to distribute and make it available to third parties.

9.14 When we can disclose your identity

We have the right to disclose your identity to any third party who is claiming that any User Content posted or uploaded by you to the Website constitutes a violation of their intellectual property rights, or of their right to privacy.

10.1 Intellectual property rights in the Website and the Materials

We are the owner or the licensee of all intellectual property rights in the Website, the Services and the Materials and in all the material published therein, except for those rights in the User Content. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

10.2 Use of the Materials by Users

If you are a User but not a Member, DTTT hereby grants you a non-exclusive, non-transferable, worldwide limited licence until such time as DTTT may choose to revoke such a licence to download, store, use, reproduce, transmit, display and copy the Materials and to use the Website and the Services in accordance with these Terms, at all times only for your own personal use and not for any commercial or business use or any profit-making purposes whatsoever. The status of DTTT and of any identified contributors as the authors of content on the Website, including for the avoidance of doubt the Materials and the Services, must always be acknowledged. You must not alter or remove any copyright notices or other notices indicating rights in the Materials.

10.3 Use of the Materials by Members

If you are a Member, DTTT hereby grants you a non-exclusive, non-transferable, worldwide limited licence for the duration of your Membership to download, store, use, reproduce, transmit, display, copy and provide access to the Materials and to use the Website and the Services in accordance with the terms of your Membership and these Terms and at all times only for your own internal business purposes. The Materials may not be resold, published, distributed outside your organisation or otherwise commercially exploited without our prior written consent. The status of DTTT and of any identified contributors as the authors of content on the Website, including for the avoidance of doubt the Materials and the Services, must always be acknowledged. You must not alter or remove any copyright notices or other notices indicating rights in the Materials.

10.4 Restrictions on your use of the Materials

For the avoidance of doubt, the licence granted in paragraphs 10.2 and 10.3 (the "Licence") shall not permit you to do any of the following without our prior written consent:

1. 10.4.1
   transfer the Licence;
2. 10.4.2
   use the Materials for any purpose other than as set out in paragraphs 10.2 and 10.3;
3. 10.4.3
   in any way commercially exploit any of the Materials, or the Website or the Services or any part of them;
4. 10.4.4
   use the Materials, or the Website or the Services or any part of them, for any illegal, immoral or improper purpose; or
5. 10.4.5
   sub-licence, rent, lease, transfer or assign any intellectual property rights in the Materials, or the Website or the Services or any part of them, to any other person, or attempt to do any of the foregoing.

11.1 Overview of Workshops

DTTT sometimes provides training through the Website and at other Venues. Users may access some Training online at no charge, however other Training and Workshops may attract a fee. Workshops can be booked by reaching out to us at info@thinkdigital.travel or via the chat. The arrangements for any Training and Workshops are subject to our confirmation of the booking, usually by email (the "Workshop Confirmation").

11.2 Bespoke Workshops

Where a Member wishes to arrange a bespoke Workshop, the Member and DTTT shall together agree on the Venue, acting reasonably and in good faith, although the final decision regarding which Venue is to be used for the Workshop in question shall be at DTTT's sole discretion. The Member shall be responsible and liable, at its own cost, for the provision of the Venue and any other necessary facilities reasonably requested by DTTT or the host or hosts of the Workshop. The Member shall ensure that the Venue is safe and adequate for the provision of the Workshop in question to participants and shall provide DTTT with any applicable Venue Terms at least two weeks in advance of the scheduled date of the Workshop.

11.3 Workshop hosts do not represent DTTT

The Workshop hosts do not represent DTTT and the views and opinions of such hosts are not necessarily the views and opinions of DTTT. DTTT accepts no liability for any acts or omissions of any Workshop hosts, or the statements such hosts make and the information they provide.

11.4 Workshop Confirmation terms also apply

Any additional terms and conditions set out in the Workshop Confirmation shall also apply where relevant and shall be incorporated into these Terms as if set out in full here.

11.5 We reserve the right to make changes to Workshops

DTTT shall use its reasonable endeavours to ensure that any Workshops are undertaken by any named host or hosts and at the Venue and on the relevant dates and times as agreed, but where this is not possible DTTT reserves the right to alter the dates and times of Workshops and procure the services of suitable alternative hosts and Venues for Workshops, provided that we shall give the Members notice of any such changes as soon as is reasonably possible. Any such change shall not constitute a breach of contract and shall not give the Member the right to terminate.

11.6 Events

Our terms and conditions for events (found on each event registration page) shall apply to any and all Events and, where relevant, Workshops (the "Event Terms"). By attending an Event and/or a Workshop, you agree to be bound by the Event Terms. The Event Terms are incorporated into these Terms as if set out in full here.

12.1 What an advisory engagement is

An advisory engagement is work we carry out for a client organisation under an agreed scope, which may include strategy and research support, workshops, facilitation, reviews, diagnostics and written deliverables. Advisory work is separate from Membership. Holding a Membership does not include advisory work and an advisory engagement does not by itself grant Membership.

12.2 The engagement agreement takes precedence

Every advisory engagement is governed by a separate written engagement agreement, proposal or statement of work signed by both parties, which records the scope, the term, the commercial basis and any client-specific conditions. Where that agreement and these Terms differ, the engagement agreement prevails for the work it covers. These Terms continue to apply to your use of the Website and the Services.

12.3 How advisory time is drawn down

Where an engagement is structured as a pool of credits, the engagement agreement sets out the size of the pool, the activities that draw against it and the rate at which each activity is counted. We keep a record of the work carried out and the amount drawn down, which is available to the client on request and reported at agreed intervals.

12.4 Term and expiry

Credits are valid for the term stated in the engagement agreement and expire at the end of it. Unused credits do not carry forward into a new term and are not refundable, unless the engagement agreement says otherwise or we agree otherwise in writing.

12.5 Rescheduling and cancelling sessions

A scheduled session, workshop or delivery date may be moved by either party by giving reasonable notice in writing. Where a session is cancelled or moved at short notice, the preparation already carried out may be drawn down against the engagement. The notice periods that apply to a given engagement are set out in its engagement agreement.

12.6 Ownership of deliverables

On payment in full, the client owns the deliverables produced specifically for them under the engagement. We retain ownership of our own frameworks, methods, models, templates and pre-existing materials used to produce those deliverables and we grant the client a non-exclusive licence to use them internally as part of the deliverables. We may describe the engagement in general terms in our own work and may only name the client or publish its outcomes with the client's prior written consent.

12.7 Confidentiality

Each party shall keep confidential the non-public information it receives from the other during an engagement and shall use it only for the purposes of that engagement. This obligation does not apply to information that is already public, that is received lawfully from a third party or that must be disclosed by law. Personal data shared during an engagement is handled in accordance with our privacy policy.

13.1 Verification and checks

We may verify your residential address and other personal details which you provide to us when you register to use the Website and the Services. All personal information provided by you to us is handled by us in accordance with our privacy policy.

13.2 You authorise us to make inquiries about you

By accepting these Terms and using the Website and the Services, you authorise us to make any inquiries which we may consider necessary to validate the information which you provide to us. This may be done directly, for example by us asking you for additional information or requiring you to take steps to confirm ownership of your email address, or indirectly, for example by verifying your information against third party databases or through other sources.

13.3 How we may use your personal information

We will only use your personal information in accordance with our privacy policy.

14.1 Whether you are a Consumer or a Business User

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

14.2 If you are a Business User

We exclude all implied conditions, warranties, representations or other terms that may apply to the Website or any content on it and to the Services. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

1. 14.2.1
   use of, or inability to use, the Website or the Services; or
2. 14.2.2
   reliance on any content on the Website or contained in the Services.

In particular we shall not be liable for:

1. 14.2.3
   loss of profits, sales, business or revenue;
2. 14.2.4
   business interruption;
3. 14.2.5
   loss of anticipated savings;
4. 14.2.6
   loss of business opportunity, goodwill or reputation; or
5. 14.2.7
   any indirect or consequential loss or damage.

14.3 If you are a Consumer, our liability

You agree not to use our site for any commercial or business purposes and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

14.4 If you are a Consumer, we are responsible for foreseeable loss and damage caused by us

If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.

14.5 If you are a Consumer, your statutory rights are unaffected

These Terms are not intended to and do not change or exclude any statutory consumer rights that cannot be lawfully changed or excluded.

14.6 Misuse of the site

DTTT shall not be responsible or liable in any way for any damage caused by any misuse of the Website and/or the Services by you or any third party, or caused by any service.

14.7 Errors, viruses and interruptions

We do not warrant that the Website and the Services will be uninterrupted, error free, or free from service degradation, or that any information, software, or other material accessible on the Website or the Services are free from viruses, worms, trojan horses, or other code that manifests contaminating, interfering, or destructive properties. We cannot and do not guarantee the security or integrity of data transmission or storage, or that viruses, worms, trojan horses, or other code that manifests contaminating or destructive properties will be detected or remediated by the Website or the Services. Using the internet is at your own risk. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website and/or the Services or to your downloading of any content from the Website, or on any website linked to it.

14.8 We are not liable for your use of information

Under no circumstances will DTTT be liable for direct, indirect or consequential losses resulting from your use of any information, commentary, advice or other content, including for the avoidance of doubt the Materials and the User Content, on the Website irrespective of who the contributor is.

14.9 Security

You acknowledge and accept that we cannot guarantee the security of the Website and/or the Services against unlawful access or use. You should make sure that you have adequate security to prevent unlawful access to or use of the Website and the Services, access to your computing equipment or disclosure of your confidential information.

14.10 Events beyond our control

We do not, in any event, accept responsibility for any failure to make the Website available and to provide the Services as a result of circumstances or events which could reasonably be considered as unforeseen or outside our control, including but not limited to strikes, lock-outs or other industrial disputes, breakdown of systems or network access, or flood, fire, explosion or accident, or as a result of our obligations under any applicable laws, rules or regulations.

14.11 Indemnity

You agree to indemnify and keep indemnified on demand, defend and hold harmless DTTT and its subsidiaries, affiliates, officers, directors, agents and employees, from and against any claim, demand, liability, cost, damage or loss it or they may incur, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms, your use of the Materials and/or the Website and/or the Services, or your violation of any law or the rights of a third party.

15.1 We may transfer this agreement to someone else

We may transfer our rights and obligations under these Terms to another organisation.

15.2 You need our consent to transfer your rights to someone else

You may only transfer your rights or your obligations under these Terms to another person if we agree to this in writing.

15.3 Nobody else has any rights under this contract

This contract is between you and us. No other person shall have any rights to enforce any of these Terms.

15.4 If a court finds part of this contract illegal, the rest will continue in force

Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

15.5 Even if we delay in enforcing this contract, we can still enforce it later

If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

15.6 Which laws apply and where you may bring proceedings

These Terms are governed by English law and you can bring legal proceedings in respect of the Terms in the English courts.