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Digital & Smart Technology Solutions
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Better.Guest

Better.Guest is a technology company specialising in guest communication platforms for the hospitality industry. Their platform facilitates two-way communication between properties and guests, aiming to improve guest experience and satisfaction.

Data Analytics and Data Management
Platform
Digital Marketing and communication
Real-Time & Near Real-Time Data
Satisfaction Data
Description of Services:
  • Platform Customisation & Integration: Significant customisation and integration with existing DMO systems would likely be required for successful adaptation.
  • Content Creation & Management: DMOs would need to create engaging content for the platform, such as destination guides, activity recommendations and local information.
  • Guest Communication & Engagement: DMOs can use the platform to communicate directly with visitors, providing information and answering questions.
  • Guest Feedback Analysis: If available, DMOs could analyse guest feedback collected through the platform to understand visitor needs and identify areas for improvement across the destination.
  • Performance Monitoring & Optimization: Better.Guest might offer analytics to help DMOs monitor platform usage and optimise communication strategies.
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