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Cognizant

Cognizant is a global IT services and consulting company that helps businesses modernise their operations and improve customer experiences through digital transformation. From chatbots to self-learning booking platforms, providers can create new momentum that both pleases customers and trims costs.

Data Analytics and Data Management
Digital Strategy
Description of Services:
  • Digital Transformation Assessment: Cognizant would assess the DMO's current digital maturity and identify opportunities for improvement.
  • Strategy Development: They would collaborate with the DMO to develop a digital transformation strategy aligned with the destination's goals.
  • Technology Implementation: Cognizant could assist in implementing new technologies and systems to support the transformation strategy.
  • Data Analysis & Insights: They would analyse DMO data to identify trends, opportunities and areas for improvement.
  • Customer Experience Optimization: Cognizant would work with the DMO to enhance the visitor experience through digital channels and touchpoints.
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