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Repup

RepUp is a cloud-based guest experience management platform designed for hotels to monitor, analyse, and improve guest feedback across various channels. Their platform leverages data and analytics to help hotels understand guest sentiment, identify areas for improvement, and build stronger customer relationships.

Data Analytics and Data Management
Customer Relationship Management (CRM)
Cloud Computing
Social Media Management
Description of Services:
  • Online Reputation Management: RepUp tracks and analyzes online reviews from various platforms, helping hotels identify strengths, weaknesses, and guest expectations.
  • Guest Survey Management: They offer tools to create and distribute custom guest surveys to gather direct feedback on all aspects of the guest experience.
  • Actionable Insights: RepUp's analytics platform provides hotels with data-driven insights to improve hotel operations, increase guest satisfaction, and potentially boost revenue.
  • Social Media Management (possible): RepUp might integrate social media management functionalities to help hotels manage their online presence and engage with guests on social media platforms (based on limited information available).

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