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Digital & Smart Technology Solutions
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VeryGuest

VeryGuest is a hospitality consulting firm specialising in guest experience analysis and optimisation. They help businesses in the tourism industry, including hotels, restaurants and attractions, understand and improve the guest experience across all touchpoints.

Benchmarking Data
Data Analytics and Data Management
Strategic Planning
Experience Technology Provider
Satisfaction Data
Description of Services:
  • Needs Assessment & Project Scoping: VeryGuest collaborates with DMOs to understand their specific needs and define the scope of the guest experience assessment.
  • Data Collection & Analysis: They collect data through various methods, including guest surveys, competitor analysis and on-site observations.
  • Benchmarking & Reporting: VeryGuest benchmarks the DMO's performance against competitors and presents findings in detailed reports.
  • Actionable Recommendations & Strategy Development: They work with DMOs to develop actionable strategies to address identified issues and improve the guest experience.
  • Implementation Support: VeryGuest can provide ongoing support to DMOs as they implement the recommended improvements.
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