We are nominating the Digital that Delivers team for its delivery of Failte Irelands Digital that Delivers programme. Digital that Delivers is a large-scale programme that has a defined and repeatable process that will drive digital transformation for more than 800 visitor experiences across Ireland by the end of 2026. The programme was developed with scale in mind ensuring the right supports surrounded the businesses for the benefit of visitors. In addition, the programme supports collaboration between the visitor experience businesses and hotels to provide better experience to citizens in the form of combination products and cross selling.  

To support long-term sustainable growth of the visitor experience sector, the programme also includes detailed learning and capability development. Failte Ireland have created a high-quality blended learning framework that promotes user centred learning, focused on the following key knowledge and underlying competency areas, Business Strategy, Commercial Management, Leading Change and Content and Digital Marketing. 

This training framework is aimed at business owners and senior managers supporting users to progress at their own pace aligned to the 2-year programme. The blended learning courses, accessible on our digital learning platform LearniFi will incorporate the optimum balance of self-paced e-learning and live training. By improving the ease at which visitor experience providers can access this training the learnings will be applied for visitors, improving the sustainability of the digital solution long term.