Author:
European capital of smart tourism
Language:
English

Leading Examples of Smart Tourism Practices in Europe from the 2024 European Capital of Smart Tourism Competition

January 2024
Sustainability

The European Capital of Smart Tourism is an EU initiative, currently financed under the COSME Programme. It is built on the successful experience of the Preparatory Action proposed by the European Parliament and implemented by the European Commission in 2019 and 2020. The initiative seeks to strengthen tourism-generated innovative development in European cities and their surroundings, increase their attractiveness, and foster economic growth and job creation. It also aims to establish a framework for the exchange of best practices between cities participating in the competition and create opportunities for cooperation and new partnerships.

In line with this overarching definition, the initiative will showcase exemplary practices by tourism destinations in implementing innovative and intelligent solutions in four categories:

  • Sustainability
  • Digitalisation
  • Cultural Heritage & Creativity
  • Accessibility

Purpose of the best practices from the 2022 European capital of Smart Tourism competition

29 cities from 17 countries applied for the 2024 European Capital of Smart Tourism. In November 2023, Dublin (Ireland) was announced as the 2024 winner.

The 2024 collection of best practices has been derived from the applications that cities submitted to the competition. The report showcases a selection of best practices in each category (Accessibility, Sustainability, Digitalisation, Cultural Heritage and Creativity) and solely presents and relies on the data that the cities have submitted in their applications.

The purpose of this document is to enhance and facilitate the exchange of best practices in promoting innovative and smart measures and initiatives for tourism destinations in the EU Member States. The report aims to raise awareness about smart tourism tools, measures and projects, sharing the best tourism practices implemented by cities and strengthening peer-to-peer learning and innovative development of tourism in the EU in general.

Contents:

  1. General Background
  2. Purpose of the best practices from the 2022 European Capital of Smart Tourism competition
  3. The 4 categories of the competition making tourism smart
  4. Presenting best practices

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Leading Examples of Smart Tourism Practices in Europe from the 2024 European Capital of Smart Tourism Competition

January 2024
Sustainability

The European Capital of Smart Tourism is an EU initiative, currently financed under the COSME Programme. It is built on the successful experience of the Preparatory Action proposed by the European Parliament and implemented by the European Commission in 2019 and 2020. The initiative seeks to strengthen tourism-generated innovative development in European cities and their surroundings, increase their attractiveness, and foster economic growth and job creation. It also aims to establish a framework for the exchange of best practices between cities participating in the competition and create opportunities for cooperation and new partnerships.

In line with this overarching definition, the initiative will showcase exemplary practices by tourism destinations in implementing innovative and intelligent solutions in four categories:

  • Sustainability
  • Digitalisation
  • Cultural Heritage & Creativity
  • Accessibility

Purpose of the best practices from the 2022 European capital of Smart Tourism competition

29 cities from 17 countries applied for the 2024 European Capital of Smart Tourism. In November 2023, Dublin (Ireland) was announced as the 2024 winner.

The 2024 collection of best practices has been derived from the applications that cities submitted to the competition. The report showcases a selection of best practices in each category (Accessibility, Sustainability, Digitalisation, Cultural Heritage and Creativity) and solely presents and relies on the data that the cities have submitted in their applications.

The purpose of this document is to enhance and facilitate the exchange of best practices in promoting innovative and smart measures and initiatives for tourism destinations in the EU Member States. The report aims to raise awareness about smart tourism tools, measures and projects, sharing the best tourism practices implemented by cities and strengthening peer-to-peer learning and innovative development of tourism in the EU in general.

Contents:

  1. General Background
  2. Purpose of the best practices from the 2022 European Capital of Smart Tourism competition
  3. The 4 categories of the competition making tourism smart
  4. Presenting best practices