You will learn how to apply Design Thinking to your day-to-day work by attending this programme.
Open to both Members and non-members, this DTTT training has limited places available.
Collaboration, innovation and creativity are key to successfully applying Design Thinking.
This is a space for the tourism community to learn from one another and solve challenges together.
Design to teach you how to master must-have tools and acquire essential skills to succeed in managing your destination or organisation, be ready to challenge all of your assumptions.
The first stage will be dedicated to understanding why empathy is key to adopting a user or visitor-centred approach to the challenges we face in any situation.
The second stage will focus on exploring different techniques which will help you to develop a clearer understanding of the people involved in your challenge.
In this stage, we will work to ideate hundreds, if not thousands of ideas with different methods. This is one of the keys to successfully implementing Design Thinking, as it will help us narrow down the ideas that could work.
Once a solution is identified, assumptions pose a risk, as these are almost always based on bias. Learn how to take low-fidelity prototypes into the field, considering a wide range of perspectives.
The last stage will look at testing and getting feedback from users. You'll learn how to prototype, test and iterate as part of your systematic workflow.
As founder and CEO of the Digital Tourism Think Tank, Nick is one of the leading experts in destination transformation, current trends and digitalisation.
As part of the Research & Knowledge team at DTTT, Ana is a champion when it comes to the use of design thinking and has set an unprecedented shift in the way in which we apply design to everyday tourism challenges.
João is an experienced consultant for tourist destinations. Planning, Strategy, Big Data and Sustainability are some of his main areas of expertise.
Learn how to master must-have tools and acquire essential
skills to succeed in managing your organisation.
Evolve members can enrol for free.
