We are here to support your industry recovery.

Our Business Support Programme is based on our three pillars of support: auditing, pivot and coaching. We can help businesses to identify their next steps, develop key digital skills and adapt their marketing strategies.

We are here to support your
industry recovery.

Our Business Support Programme is based on our three pillars of support: auditing, pivot and coaching. We can help businesses to identify their next steps, develop key digital skills and adapt their marketing strategies.

OUR INDUSTRY SOLUTIONS

Assessments to identify which businesses are viable and how to personalise support according to their needs.

A five track business pivot programme as part of the Digital Skills Academy to help businesses up-skill and adapt.

One-to-one time with experts to help businesses get 360° support in making the changes they need to make right now

Start your industry recovery.

Embrace Digital.

As part of the Business Support Programme, we have included a comprehensive programme of digital skills development. Businesses can choose to enrol on any of the specialised tracks and get access to remote workshops with on-hand support from live remote instructors.

 

Enrol your industry on our live cohort starting in September 2020.

*Business Pivot Tracks* 

We're running user tests with businesses at the moment, to improve and align our workshops to best support current needs. Topics are subject to change.

Business Rescue Plan

For most businesses this is their first priority. In this track, we provide the tools remote-workshops and outcomes you need to make immediate decisions. This is track focuses on protecting what's strong, identifying opportunity and investing in your recovery potential.

Workshops

  • - 12 Month cashflow forecasting
  • - Understanding your turnover gap
  • - Future business scenario mapping
  • - Rebuilding revenue and reducing cost
  • - New business model for the 'new normal'
  • - Structural & Resource Planning
working from home set up

Business Rescue Plan

For most businesses this is their first priority. In this track, we provide the tools remote-workshops and outcomes you need to make immediate decisions. This is track focuses on protecting what's strong, identifying opportunity and investing in your recovery potential.

Workshops

  • - 12 Month cashflow forecasting
  • - Understanding your turnover gap
  • - Future business scenario mapping
  • - Rebuilding revenue and reducing cost
  • - New business model for the 'new normal'
  • - Structural & Resource Planning
working from home set up
social media illustration

Restoring Consumer Confidence

With confidence taking a hard hit, rebuilding trust with consumers is critical for a successful recovery. This can be done at a business strategy level, by using empathy to better understand your customer's needs and through communication, by showing who you really and what you stand for.

Workshops

  • - Communicating purpose
  • - Co-designing your recovery with consumers
  • - Using empathy to strengthen communication
  • - Storytelling the local and sustainable business
  • - Building trust through transparency

Restoring Consumer Confidence

With confidence taking a hard hit, rebuilding trust with consumers is critical for a successful recovery. This can be done at a business strategy level, by using empathy to better understand your customer's needs and through communication, by showing who you really and what you stand for.

Workshops

  • - Communicating purpose
  • - Co-designing your recovery with consumers
  • - Using empathy to strengthen communication
  • - Storytelling the local and sustainable business
  • - Building trust through transparency
social media illustration

Digitally Drive Growth & Recovery

Digital transformation has been on the radar for most businesses for much of the past decade, but today it is necessary for survival. Transforming your business digitally is about the opportunity of scaling solutions, exploiting data, better engaging customers and integrating technology into product.

Workshops

  • - Accelerating growth by scaling digitally
  • - Establishing data driven recovery pathway
  • - Articulating an AI strategy to support your recovery
  • - Co - Design Principals 
  • - Applying deep learning to the customer experience
  • - Maximising technology for hybrid experiences
web design illustration

Digitally Driven Growth & Recovery

Digital transformation has been on the radar for most businesses for much of the past decade, but today it is necessary for survival. Transforming your business digitally is about the opportunity of scaling solutions, exploiting data, better engaging customers and integrating technology into product.

Workshops

  • - Accelerating growth by scaling digitally
  • - Establishing data driven recovery pathway
  • - Articulating an AI strategy to support your recovery
  • - Co - Design Principals 
  • - Applying deep learning to the customer experience
  • - Maximising technology for hybrid experiences
web design illustration
digital analytics illustration

Creative Leadership

Creativity today is such an essential asset for any business to have, both in how you bring ideas to life but also in how teams work from collaborative processes to creative leadership. In order to foster the opportunities of innovation, creativity must find its way to the core of the organisation and its workflow.

Workshops

  • - Human-centred business design principals
  • - Navigating strategic choices through crisis
  • - Harnessing collaborative leadership opportunities
  • - Sustainable and purpose driven business innovation 
  • - Enabling an agile workflow through conscious leadership

Creative Leadership

Creativity today is such an essential asset for any business to have, both in how you bring ideas to life but also in how teams work from collaborative processes to creative leadership. In order to foster the opportunities of innovation, creativity must find its way to the core of the organisation and its workflow.

Workshops

  • - Human-centred business design principals
  • - Navigating strategic choices through crisis
  • - Harnessing collaborative leadership opportunities
  • - Sustainable and purpose driven business innovation 
  • - Enabling an agile workflow through conscious leadership
digital analytics illustration

Diversification & Product Development

You may have head the terms 'need to pivot' and 'diversification' considering the post covid-19 business horizon. So how does this work in practice? This track sets out to identify the opportunities to pivot, the demand for new experiences and the technique to ideate, create, pilot and bring new experiences to market.

Workshops

  • - Broadening into new markets and segments 
  • - Diversifying business and product proposition
  • - Designing new experiences & concepts
  • - Establishing Collaborative Partnerships
  • - Piloting, testing and iterating new solutions
business computer illustration

Diversification & Product Development

You may have head the terms 'need to pivot' and 'diversification' considering the post covid-19 business horizon. So how does this work in practice? This track sets out to identify the opportunities to pivot, the demand for new experiences and the technique to ideate, create, pilot and bring new experiences to market.

Workshops

  • - Broadening into new markets and segments 
  • - Diversifying business and product proposition
  • - Designing new experiences & concepts
  • - Establishing Collaborative Partnerships
  • - Piloting, testing and iterating new solutions
business computer illustration

A platform built for industry recovery.

Make it your own.

In this programme, digital is the enabler, bringing out more capability to learn, create, test, share and collaborate with other peers. What's more, it is all designed around rebuilding the tourism industry, aligning with your destinations strategic decisions and supporting the exact needs of business right now.

FAQ

Your Questions Answered.

When a DMO orders a Business Support Programme license, it is making the online academy available for its entire industry, no matter your size or budget. This means that everyone has access and can participate in the process.

Covid-19 has changed everything. Businesses who don't adapt or pivot face a very uncertain future. DMOs and other government agencies have a duty to support their industry and we believe the Business Support Programme is a key mechanism to helping them do that.

Yes, Business Support Programme can be done at your own pace, the platform will show your progress so you always know what sessions have been completed and what's left. Content can be available all on-demand or delivered in sequential order.

Each session ranges from 60-180 minutes and each course or 'track' has five sessions. This is an evolutionary process, where at the end businesses will be invited to design something new, shift their business throughout the course.

The delivery of the programme runs over the course of the year, allowing businesses to focus on development during the low-season and pace their transformational journey.

The sessions are available in both scheduled format (live - either in a scheduled member cohort or a private facilitated cohort) and on-demand format (pre-recorded).

If you're a DMO, expect to work with our team to create a branded online learning experience for your industry. Through a scheduled programme, see businesses change their tactics, strategy and business model to reflect the new normal.

If you're a business, expect to think differently, to learn new skills, build new solutions and reflect on critical decision in how to take your business forward.

Enrol your industry, on our live cohort, starting in September 2020

The Business Support Programme is available on an annual license, designed to be highly affordable from just 1€ per session per SME. Get a branded programme, platform and business pivot sessions for your industry, ready to deploy today.

To get started, speak to us today.

*The Business Support Programme is part of the Remote. Design. Rebuild. Recovery Programme for Destinations.

© 2020 Digital Tourism Think Tank