Creating Content that Resonates With the Audience

Google shed light on the science behind creating compelling content that truly resonates with its intended audiences.

In today's fast-paced digital world, capturing attention is an art form, especially in the competitive video marketing landscape. Brands face the daunting task of quickly standing out and engaging their target audience, posing significant strategic challenges in deciding upon the right tone of voice and visuals

In today's fast-paced digital world, capturing attention is an art form, especially in the competitive video marketing landscape. Brands face the daunting task of quickly standing out and engaging their target audience, posing significant strategic challenges in deciding upon the right tone of voice and visuals

Kate Munday, Creative Business Partner at Google UK, shed light on the science behind creating compelling content that truly resonates with its intended audiences. Beyond the inherent value of the content lies the ability to captivate audiences, persuade them to take action and maintain an authentic connection with them.

Captivating Attention in the Blink of an Eye

In today's fast-paced digital world, capturing attention is an art form, especially in the competitive video marketing landscape. Brands face the daunting task of quickly standing out and engaging their target audience, posing significant strategic challenges in deciding upon the right tone of voice and visuals. However, the power of video remains undeniable, with a recent Nielsen study revealing that 49% of return on investment is driven by creativity, increasing to a staggering 90% on digital platforms.

To effectively navigate this competitive landscape, marketers must embrace the ABCD principles:

  1. Attention:  The first five seconds are crucial in determining whether an audience will stick around for the rest of the video. To capture attention, brands need strong hooks to sustain attention through immersive stories that effectively utilise emotional levers. This could involve incorporating bright colour contrasts or humour. For longer videos, unexpected plot twists help keep the audience engaged and wanting to view to the end.
  2. Branding: Effective branding is essential for amplifying messages and ensuring long-term viewer recognition. This can be achieved through explicit branding, where the brand name or logo is displayed or through branding integration, where the brand's values and identity are subtly woven into the narrative.
  3. Connection: The goal of any video marketing campaign is to connect with the audience on an emotional level. By understanding the emotions that your target audience wants to feel, you can tailor your messaging to resonate with them. For instance, a travel brand could evoke feelings of adventure and escapism, while a fashion brand might focus on feelings of self-confidence and empowerment.
  4. Direction: Viewers often crave direction and guidance in their online journeys. They rely on algorithms and past preferences to curate their content consumption, seeking out familiar themes and topics. After captivating attention and forging a connection, the next crucial step is to provide clear and compelling Calls To Action (CTAs) that nudge viewers towards taking a desired action. Whether it's visiting a website to learn more, making a purchase to fulfil a need or subscribing to a newsletter to stay informed, effective CTAs can significantly impact conversion rates.

Following these ABCD principles brings demonstrable results, with a 30% increase in short-term sales and a 17% improvement in long-term brand recognition.


Captivating a viewer's attention is just the beginning. In today's digital landscape, viewers often seek direction and guidance, relying on algorithms and preferences to curate their content consumption. After establishing an emotional connection, it's essential to provide clear and compelling calls to action (CTAs) that guide viewers towards the desired behaviour. While 85% of Google's analysed assets lack CTAs, incorporating them skilfully can significantly enhance engagement and conversion rates. CTAs can be seamlessly integrated into videos through titles, voiceovers or engaging animations. In some cases, creating a sense of urgency can further motivate viewers.'s ad masterfully employs this technique to nudge viewers into taking action.

Utilising First-Party Data

In the world of video advertising, where competition is fierce and attention spans are short, first-party data serves as an invaluable tool for crafting campaigns that resonate with viewers and drive results. By collecting, analysing and leveraging data gathered directly from customers and website visitors, advertisers can gain a deeper understanding of their target audience's preferences, behaviours and interests. This granular level of insight is crucial for developing creative concepts that resonate with specific segments and deliver a more personalised viewing experience.

The initial step in utilising first-party data for video advertising is to collect it from various sources. This could include website traffic data, customer purchase history, social media interactions and email engagement metrics. By analysing this data, advertisers can identify patterns, trends and preferences that reveal the motivations, interests and pain points of their target audience.

Addressing the Opportunities of Long-Form Video

While short-form video content has gained popularity, long-form videos still have a significant impact on brand awareness and consideration. Nielsen data shows that over-60-second videos excel at driving consideration across devices, with 59% of Gen Z viewers engaging with longer content.

Despite the trend towards shorter videos and shorter attention spans that prevailed in 2020-2021, a recent shift has emerged, with a growing demand for longer-form content. Even platforms like TikTok, primarily known for its short-form videos, have expanded their capabilities to accommodate longer content up to ten minutes in length. Partnering with influencers remains a valuable strategy, as they possess the expertise and insights to effectively engage their audiences and drive meaningful results. Footasylum's collaboration with popular YouTube content creators to promote Mexico is a prime example, showcasing the seamless integration of influencer-created content. In these videos, the creators organically incorporate the brand message, leveraging their understanding of compelling storytelling to captivate viewers.

While short-form video formats have their place, long-form videos offer a unique opportunity to tell a compelling story and connect with viewers on a deeper level. Insights from Google have shown that long-form skippable ads experience a 30% growth rate, indicating that viewers are willing to invest more time in engaging content. By creating long-form videos that are visually stunning, emotionally resonant and authentic, marketers capture attention, reinforce brand identity and drive conversions.

For newer brands venturing into the content realm, there's an ever-expanding blueprint for captivating audiences and crafting compelling videos or campaigns. However, the cornerstones of success lie in developing a strong narrative, crafting an engaging script and establishing a consistent tone. Without these vital elements, viewers won't be fully immersed in the content. Furthermore, seize this opportunity to educate consumers, assuming they have no prior knowledge of your brand. This is your chance to truly stand out from the crowd.

Creating strong video content

Creating an engaging video is a meticulous process that demands careful attention to detail, ensuring all components align to captivate the intended viewers. As a DMO, mastering the art of video production can significantly enhance the impact of your campaigns. Here are a few guidelines to help your video stand out in a crowded market:

Rethinking story arcs - It is crucial to rethink traditional narrative structures and incorporate unexpected twists and prompts throughout the video to maintain audience engagement. As attention spans continue to shorten, solely relying on a delayed reveal of the most exciting aspect of the video may lead to viewer attrition. Tourism Australia's Holiday Highlights 2023 campaign exemplifies this strategy by strategically placing hooks throughout the storyline, constantly reminding viewers of Australia's captivating offerings.

Breaking the fourth wall - This can help personalise and create a sense of authenticity for viewers. This technique is particularly effective when it involves a celebrity, expert or founder of the company as it can establish a more personal connection with the audience.'s recent video campaign promoting summer travel masterfully employed this strategy, featuring A-list actor Idris Elba directly addressing the viewer. Elba's engaging personality and relatable message effectively conveyed the message of the campaign while simultaneously establishing a personal connection with the audience.

Incorporating Authenticity - This can be a powerful way to connect with viewers and make your video content feel more genuine. One effective approach is to incorporate behind-the-scenes footage, casual scripts or a less-produced aesthetic. Airbnb's marketing campaigns exemplifies this approach, consistently employing a laid-back, authentic style that resonates with viewers. Their video, featuring grainy style photos and an on-trend song choice, perfectly captures this essence of authenticity.

Impact of Audio - The effectiveness of audio in video creation is often overlooked but brands that harness its power can create content that are noticeably more engaging. By incorporating carefully chosen music, voiceovers or upbeat and memorable soundtracks, brands can transport viewers into a 'travel mindset' and evoke a sense of escapism. This approach is backed by data, as ads with intentional soundtracks were found to be 27% more likely to inspire positive feelings about travel. Jet2 Holidays is a notable example of a brand that skillfully blends audio elements, combining an upbeat track with a captivating voiceover to create an immersive and memorable experience.

Designing Videos with Objectives in Mind

When creating video creatives, it's crucial to align the messaging with specific objectives, whether it's increasing brand awareness, driving website traffic or generating leads. By understanding the desired outcomes, marketers can tailor their videos to achieve the desired results.

Capturing attention in video marketing requires a combination of creativity, strategic thinking and audience understanding. By embracing the ABCD principles, leveraging first-party data and adapting to the evolving landscape of video platforms, brands can create compelling video content that resonates with their target audience and drives meaningful results.

Key Takeaways

  • Making long-form videos more engaging - Consider incorporating storytelling, collaborations with YouTube creators and repurposing existing content. Additionally, long-form videos can be repurposed into shorter snippets for other social media platforms.
  • Video storytelling can be applied to a wide range of content - This can be travel destinations, news stories and even static images. With the help of a skilled production team, marketers can turn static images into engaging videos that resonate with their target audience.
  • Be distinctive - To differentiate your brand in a sea of content, you need to go beyond the ordinary. Collaborate with brands from other industries to bring a fresh perspective to your marketing efforts or partner with talented content creators to tap into their creative expertise and expand your reach. By breaking the mould and embracing unconventional approaches, you can establish your brand as a unique and memorable presence in the digital landscape.  
  • Tell your brand story - At the heart of effective storytelling lies genuine authenticity. While the allure of manipulation and exaggeration may seem tempting, ultimately, it is the truth that will resonate most deeply with viewers. By staying true to your brand's essence and values, you can foster a deeper connection with your audience and build a loyal following.

Published on:
December 2023
About the contributor