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Technology has always been at the forefront of human creativity, ingenuity, and resilience. Numerous technological waves have swept our world, making a splash throughout history, creating new industries, defining new business models, and ultimately reshaping how we interact with the world around us.
An exciting technology wave is well underway and is about to crash against our Customer Experience (CX) shores with full force. The new age of artificial intelligence has arrived — a technology super-wave that comes with consequences that are far-reaching for the CX space and beyond.
AI is the long-awaited CX alchemist, conjuring up an entirely new world of possibilities of how technology and customer service can be melded together, and it is enabling the future of CX today. What workers have to say about AI 92% of workers say AI tech has a positive impact. Nearly all workers surveyed say the artificial intelligence tools they have access to have a positive impact, according to Adobe — and 26% went so far as to call the tech a “miracle.” Nearly half (41%) agreed that “AI has completely changed how I work for the better.” 92% said AI had a positive impact 26% call the tech a “miracle.” 41% agreed that AI “changed how I work for the better.” 45% Reducing or eliminating tedious work 61% Helping employees work faster 67% Saving time
But how do you capitalize on this amazing new technology? What does it take to harness this limitless potential for your business?
Or, in other words, is your business AI ready?
This eBook will guide you through the steps necessary to determine where your business stands on your AI readiness journey, ensuring you capture the full potential of AI for CX and beyond.
Technology has always been at the forefront of human creativity, ingenuity, and resilience. Numerous technological waves have swept our world, making a splash throughout history, creating new industries, defining new business models, and ultimately reshaping how we interact with the world around us.
An exciting technology wave is well underway and is about to crash against our Customer Experience (CX) shores with full force. The new age of artificial intelligence has arrived — a technology super-wave that comes with consequences that are far-reaching for the CX space and beyond.
AI is the long-awaited CX alchemist, conjuring up an entirely new world of possibilities of how technology and customer service can be melded together, and it is enabling the future of CX today. What workers have to say about AI 92% of workers say AI tech has a positive impact. Nearly all workers surveyed say the artificial intelligence tools they have access to have a positive impact, according to Adobe — and 26% went so far as to call the tech a “miracle.” Nearly half (41%) agreed that “AI has completely changed how I work for the better.” 92% said AI had a positive impact 26% call the tech a “miracle.” 41% agreed that AI “changed how I work for the better.” 45% Reducing or eliminating tedious work 61% Helping employees work faster 67% Saving time
But how do you capitalize on this amazing new technology? What does it take to harness this limitless potential for your business?
Or, in other words, is your business AI ready?
This eBook will guide you through the steps necessary to determine where your business stands on your AI readiness journey, ensuring you capture the full potential of AI for CX and beyond.
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