The past three years have forced companies to permanently rethink their attitudes toward business travel.

In response to Covid-19, remote working, and economic volatility, corporate travel has been placed firmly in the purview of finance and accounting. Companies have become more keenly attuned to proving travel’s return on investment (ROI), increasing its predictability, and reducing its costs.

Meanwhile, rapid advancements in corporate travel, payment, and expense technologies are enabling more seamless employee experiences and simpler administrative reconciliation. Combined, these trends have inspired an urgency to seek new, more flexible corporate travel and expense policies and systems.

In this environment, companies are tasking corporate travel and finance departments to work more closely together and to be smarter, more efficient, and more cost-effective. These departments have the opportunity to reshape business travel for a new corporate era that is more community- and culture-oriented, more collaborative, and more coordinated company-wide.

In order to achieve this purpose, it’s critical for companies to explore how to integrate corporate travel, payments, and expenses. Those who embrace new technology and software Executive Summary to make this transition will set themselves up to protect their bottom line in the face of economic volatility, travel in a way that drives more value for the business, hire better talent, and build employee engagement and loyalty.

In this report, you’ll find:

• Insights from a survey of 640 corporate travel and finance professionals on the dramatic shifts affecting their roles and responsibilities
• A look into the permanent changes remote work has introduced for corporate travel programs and expense management strategies
• The impact of automation on travel, payments, and expense reporting
• How corporate travel budgets will align with technology adoption over the next several years
• How an all-in-one, end-to-end technology stack combining travel, card, and expense reporting jointly serves travel and finance departments’ goals to increase employee satisfaction, encourage compliance, lower risk, and reduce costs

1. Executive Summary
2. A Message From TravelBank
3. About the Skift and TravelBank Survey – “Corporate Travel: Budgeting and Technology Adoption 2023”
4. Introduction
5. Corporate Travel Will Never Be the Same Again
6. Transitioning From Analog to Automated
7. Understanding the Corporate Travel Technology Evolution – and Why It Matters
8. How All-in-One Technology Solutions Align Corporate Travel and Finance