Needs & Experience Matching

With this template, you will be able to match your visitor's needs with your experiences. You will start by creating a customer profile to identify...

Developing Experiences

In this mural, you will learn how to develop your own experiences within your destination. We will start by looking at possible themes for your...

Crafting Niche Experiences

In this template we will help you to start developing unique ideas for niche experiences. We will start by brainstorming a list of possible ideas that...

12 Stages of Transformation Series – Stage 3. Product & Experience

The 12 Stages of Transformation Series is a comprehensive pack of resources created by the DTTT Team which follows the Transformation Framework, a...

Refining the Digital Customer Experience with LAAX

The Flims Laax Falera region are three lift-linked villages that collectively share one of the biggest skiing areas in Switzerland. The destination...

The Visitor Buying Cycle

In this template, we are looking at what we here at DTTT have identified as the key stages of the Visitor Buying Cycle, Awareness, Interest, Planning,...

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