The case study discusses a campaign by LAAX, a ski resort in Switzerland that redefined the visitor experience in nature through technology.

'Design Thinking', a creative and highly collaborative process used to visualise ideas, identify challenges, craft solutions & ultimately drive growth

The St. Gallen Model for Destination Management (SGDM) brings a fresh perspective with no boundaries for destinations.

The team at the UNWTO innovation program talk us through some of their startup businesses with their respective founders.

Grigory Kharitidis introduces his talk by sharing how the pandemic impacted him and his team at Visit Tampere.

In this session, we are looking forward to 2021, with a sense of optimism that governments and industry will come together.

Elke starts her talk by describing what it means to be a marketer. She's had a lot of success and a lot of recognition.

This session is all about purposeful marketing, asking the question "can destination stewardship become a key driving force behind the brand?".

Vicky Smith's own personal experience of visiting a resort in Kenya turned out to be a real eye-opener, what she describes as 'the penny drop moment'.

What is Tomorrow's Air and why is it important for the travel industry?

Edmund noticed a common theme from everyone during the pandemic, the reframing of it as an opportunity.

Jeremy starts by explaining that what we are experiencing now is a once-in-a-lifetime opportunity to build back better.

Kyoto is a destination that Shuhei has had a particular vision for over the past 3 years. He wants to grow the DMO to become a great asset to Japan.

Norbert opens by explaining about the disruption and impact of COVID-19 and explains that they have made the shift from a DMO to a DMMO.

Glenn talks about the Thompson Okanagan Region which comprises 90 communities and attracts 5 million visitors per year, employing 35,000 people.

We will connect with millennials, who will tell us about their travel plans and aspirations for 2020.

Inspirock will share proprietary data from our consumer homepage where over 25 million travelers plan trips to over 80,000 destinations.

Nicholas ran a workshop where he presented a massive digital canvas full of insights on the ever-changing consumer mindset and ideas.

How Visit Slovenia used itinerary creation and an engaging, personalised experience to encourage Slovenians to travel domestically this summer.

Learn how to attract more visitors by leveraging, improving and exploring new horizons for you destination.

In this episode you will learn how to combine different data sets to optimise your strategy and maximise marketing campaigns potential.

Millennials are taking over the travel scene, as it has been recognised they make travelling a priority more than their previous generations.

Discover how to estimate the total potential of your destination and learn how the demand to your destination relates to the actual air traffic.

Digital transformation can help organizations reduce their environmental impact—and deliver better business results.

Do you really know your customers' preferences?

How Visit Colorado Springs has their trip planner, and the data that comes from it.

Upcycling is a key part of sustainability. Find out how IKEA is working with denim recycling company MUD Jeans to repurpose denim into sofa covers.

Do you really know your customers' preferences?

In this episode we will discuss how to turn big data into actionable insights and make them a key for informed and timely decisions.‍

Surviving the pandemic by pivoting its business model, rapidly switching from offering in-person food tours to selling personalized gift boxes.

Today's scenario and tomorrow's outlook.

The design-led brand Locke represents one of the worlds leading and fast-growing companies in developing 'Hybrid Hotels' or 'Aparthotels'.

Case Study: Sofar Sounds launched online listening rooms to continue providing the same immersive experience and support the local artists.

The pandemic sparked in many the desire to innovate & test new ideas: businesses took this occasion to reinvent the way they operate & engage customer

The co-living hospitality brand Outsite has been the first to launch a model where guests can become members and live in different co-living spaces.

Hipcamp represents a best practice of a purpose-driven business that is able to scale up operations and revenue by adopting a sustainable model.

Chuffed Gifts is an example of how tourism businesses can untapped the potential of the domestic market by applying innovation, and entrepreneurship.

Case Study: TypeO - The pandemic exposed a need for change and innovation nobody thought they'd need.

The Singaporean micro-brewery 'Good Luck Beerhouse' is a business within the hospitality sector that was able to pivot and adapt to the 'new normal'.

Case Study: A great example of a purpose-driven initiative is Spend With Us, an online marketplace supporting rural businesses across Australia.

Case Study: Inspirato - Revolutionalising travel with subscription-based luxury vacations.

Tourespaña focuses on a digital strategy that strongly relies on data to both source important information and engages with tourists.

We hosted a live chat with Inga, who shared her insights and experience from the impact of 2010 volcano eruption.

At the #DTTT, we have followed the evolution of the Faroe Islands, which has been as unique as their campaigns.

How are NTOs reacting to COVID-19? What are the strategies behind recovery? How are they retargeting their audiences?

Our aim is to take the time and hassle out of doing that by doing it for you. You just listen along live, or check-in later.

How will destinations support their local communities and the industry during COVID-19? What is the best way to respond?

How have the Nordic countries responded to the crisis? We have seen different approaches throughout the Nordic region and wanted to find out more.

In an in-depth interview, our CEO Nick and Beautiful Destinations CEO Jeremy joined forces to discuss digital brand engagement.

How can international tourism destinations start the recovery? What concrete actions can be taken?

We caught up with Maria who was kind enough to share her experience of starting to work together with industry to look at the various scenarios.

Here are the takeaway from last week's webinar held together with the Adventure Travel Trade Association.

What key measures need to be in place to ensure the survival of local businesses during the COVID-19 pandemic?

Where do destinations find inspiration for their campaigns during COVID-19?

How can destinations adapt to attract the domestic market and restart tourism?

Recovery is now in sight for many destinations and much is being done to improve destinations to make them safe and ready for travellers.

Sustainability is a key issue for the industry as it prepares for recovery.

As part of our efforts to react and support the industry, the #DTTT began hosting our popular Tourism Impact calls 2 months ago.

We discussed the different approaches of destinations who are at various stages of the recovery process.

In Week 7 of our Tourism Impact Call series, we have seen a shift in industry reaction from impact to innovation.

At the #DTTT, we are working closely with destinations to find out what's going on behind the scenes. A different week brings different perspectives.

In Week 5, we followed the progress of more destinations as we learnt about their recovery stategies.

The #DTTT welcomed more new perspectives and industry experts to our fourth Weekly Tourism Industry Impact Call.

The #DTTT hosted its third travel industry impact call, featuring even more valuable contributions and industry-wide insights from around the world.

The #DTTT were keen to welcome even more new faces and perspectives to our much anticipated second travel industry impact call.

At the #DTTT, we are bringing people together across the industry to help steer them through the crisis.

Kiwi Welcome is a sustainable travel start-up that aimed to incentivise visitors to have more purpose-driven travel & contribution to the community.

Haeckles promote a more sustainable cosmetic industry but also aims to raise awareness about the natural wealth of the local environment.

Shangri-La focuses on family bonding experience to achieve a higher level of customer service and hospitality.

Cuvée Privée - How a business can scale revenue & boost customer loyalty by leveraging innovation & applying creativity to a subscription-based model.

Situated on the rugged and unspoiled shores of Fogo Island, an award-winning inn that follows the purpose of a thriving community & sustainability.

Tapping into the new trend, many accommodation providers have started to shift their offer and invest in a more nature-oriented and relaxation focused

Businesses adapt to the circular economy and its practices, from how to design and manufacture products to their function for customers.

Byway is the world’s first operator for flight-free holidays, aiming to popularise the emerging trend of slow travel.

The Netherlands-based hotel chain citizenM has always been at the forefront of business innovation and technology.

Sleeper trains or Night trains: A more sustainable way to experience low-impact travel

Case Study: Spoon and Seed’s - Succeeding during a pandemic by implementing a new staff management model and streamlining the menu.

Implementing small radical changes in company operations, technology, partnerships and innovation helped Lion Heartlanders survive the pandemic.

Unyoked is an example of a small enterprise able to identify market gaps developing an offer that is extremely relevant to the needs of vacationers.

Marketing Campaign by Greek National Tourism Organisation with Aegean Airlines and Sojern

How Sovena resort became one of the leading sustainable resort chains in the world.

Virtual shopping uses the latest media technologies to bridge physical and online experiences, adding value through human connections.

Rock Paper Scissors represents an extraordinary example of resilience, care for the local community and business innovation.

Subscription-based services are those services seeing a customer paying a regularly recurring amount in exchange for the use of a product or service.

Find out how the DMO's is working to enhance the visitor experience with a Data-Driven apporach.

We interviewed Charel, to learn about how the Netherlands manage, develop and market their destination.

For Visit Valsugana, sustainability is a very important issue but initially, the DMO needed to find a way to effectively manage and develop it.

The discussion focused on brand, digital, content and key learnings of the process.

For this talk, we were joined by an interesting line-up of panellists discussing how data can help to create smart digital-first destinations.

Switzerland Tourism created a fantastic example of a destination website that has been thoughtfully crafted to create something completely immersive.

Recent developments in AI and Machine Learning show us where technology is heading at both consumer and enterprise level.

Visit Finland is taking leadership on sustainability on a national level, enabling an entire country to move towards its sustainability goals.

Visit Faroe Islands has been widely cited within the industry as a destination who is leading the way with bold marketing campaigns.

For the Netherlands, it is estimated that domestic and international visitors will grow from 42 million in 2017 to 60 million in 2030.

Visit Austurland has been developing its story through co-creation and a strong community-based approach.

In Helsinki, "66% of residents identified the climate crisis as their major concern when thinking about the future of the city."

The Federation of Breton Tourist Offices joined us at #DTTTGlobal to share its vision of the future of travel.

Alongside Helsinki, OnlyLyon is the winner of the 'European Capital of Smart Tourism' 2019 award.

The case study discusses how WeGoEu efficiently connects Chinese travellers with European destinations.

The case study discussed the strategy of Destination Uppsala that adopted a behavioural segmentation based on consumers' decision-making process.